ITR Processed but Refund Failed - What to do ?

'Your refund has failed, please raise a Refund Reissue Request', if you get this kind of email or sms after receiving Income Tax Return Processing Intimation u/s 143(1) then you need to follow just 2 simple steps to get you Income Tax refund.

1) Prevalidate your Bank A/c - This is the most important step to get your Income Tax refund smoothly. Log in to your Income Tax Efiling profile > Profile Settings > Prevalidate your Bank A/c. Your PAN should be linked with the Bank A/c in which refund will credit and your PAN name and bank name should be matched. Also, link your mobile no with your Bank a/c to generate Bank EVC and eVerify your Income Tax return.

If Prevalidation of Bank a/c is failed, then you must go to your Bank Branch and tell them to link your PAN & mobile no with your bank a/c .

2) Refund Reissue Request - If your ITR processed but Refund failed due to bank a/c issue, then after successful Prevalidation of your bank a/c you need to make Refund Reissue Request. Log in to your Income Tax efiling profile > My account > Service Request > New request > Refund reissue.

Click here to check your Income Tax refund Status with PAN & Assessment Year

ITR processed but refund not received and there is nothing in Refund Reissue field - What to do?

Do you received any email or sms regarding 'Refund failure', if yes then you will find refund reissue request enabled, if no, then you need to wait. In some cases CPC sends intimation u/s 143(1) and if your PAN is not linked to your Bank a/c, then after 2 months they sends another intimation regarding failure of I.T. Refund. Also you may submit grievance regarding this issue.